Connecting Americans to Their Health Care: Understanding the VA and the VistA

Lygeia Ricciardi, from Markle Foundation; Virginia S. Price, from U.S. Dept. of Veterans Affairs; David M. Douglas, from U.S. Dept. of Veterans Affairs; and Ronald D. Brimmer, a VA patient, discuss how the VA launched eHealth for My HealtheVet, from analysis, requirements gathering, development, pilot, and finally, to implementation.