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Programs Home : Markle Programs : Project Archives : 2000 : Project Page

Project Archive

Policy for a Networked Society: Policy Participation

Markle Foundation / Accountability Framework For The Internet
Date Initiated: March 2000

The Markle Foundation launched a public opinion research effort focused on the question of accountability for Internet policy in March 2000. The findings of this research were then used as the basis for the development of an "Accountability Framework." This framework enabled policymakers, the press and the online community to understand what Internet users and non-users alike expected from the full range of public and private sector actors who shape, regulate, or use the Internet environment.

The project was particularly focused on questions of public trust, rights, protections and trade-offs in the online world. This effort - highlighting the differences and similarities between expert and public opinions and exploring the values that lie behind public attitudes - has helpedshape policy debates at both national and local levels. These findings were then made available on the State of the Net Series: Towards a Framework for Internet Accountability, sponsored by the Internet Education Foundation.

The opinion research was conducted using the services of Greenberg Quinlan Research, a Washington-based firm with research expertise on public policy, institutional transformation and the intersection of technological and political change.

Additional Project Resources
Press Releases

June 10, 2001
Markle Releases Major Study On Governing The Internet

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Press Clippings

July 11, 2001
Americans Say Yes to Net Taxes
Wired News

July 10, 2001
Survey About Accountability Online The New York Times

June 12, 2000
Gauging Attitudes About the Internet The New York Times

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Reports and Publications

July, 2001
An Accountability Framework for the Internet
How should the Internet be governed? What should be the balance between the state, non-profit, and private sectors? To help answer these questions, the Markle Foundation commissioned this extensive study of public and expert opinion regarding how the Internet should be governed; what protections users should have on-line; who should set rules for online governance; and in which ways can the Internet operation be more responsive to the public's needs and preferences. The research suggests that, while the public has not yet made up its mind on many of these issues, they want to go beyond such black and white choices as "government regulation" or "industry self-regulation" to fashion approaches that involve government, industry, technical experts, nonprofit organizations and the public itself.

PDF icon  Download Foreword & Executive Summary (280K)
PDF icon  Download Project Description (32K)
PDF icon  Download Chapter 1 - The Public's Images and values Regarding the Internet (772K)
PDF icon  Download Chapter 2 - Concerns About Accountability (1.1MB)
PDF icon  Download Chapter 3 - Toward a Pluralistic Model of Governance (1.1MB)
PDF icon  Download Chapter 4 - Making Governance Institutions More Accountable - (80K)
PDF icon  Download Chapter 5 - Mechanisms Used to Improve Accountability For Problems Encountered On-line & Appendix (183K)

View Greenberg Quinlan original Research

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Project Partners
Greenberg Quinlan Research
Related Websites
State of the Net Series: Towards a Framework for Internet Accountability

Internet Education Foundation
Reports and Publications
An Accountability Framework for the Internet
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