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Programs Home : Markle Programs : Project Archives : 2001 : Project Page

Project Archive

Project Archive: Public Engagement

Domestic Digital Divide Initiative
Development of Online Content and Services for Low-Income Communities
Date Initiated: June 2001

In an effort to improve public understanding of the way in which information technology can meet the needs of low-income and low-literacy people, and to develop content and services to meet them, Markle began its Domestic Digital Divide Initiative in June 2001.

This project stemmed from Markle's understanding of the growing gap between low income families and society's increasing use of technology. While access to the Internet and computers across all segments of U. S. society was growing significantly, access to technology was proving to be be inadequate and distributed unevenly.. Markle's initiative is designed to help ensure that this technology is useful and relevant to low-income populations by having content and services delivered to meet these users' needs.

This initiative was rooted in two central goals. The first aim of this project worked to identify areas for research and experimentation needed to encourage the development of such content and services. The second part of the project focused on Markle parternering with individual organizations to pursue their ideas to develop content and services. Initial partnerships included The Children's Partnership, The Leadership Conference on Civil Rights, and the Educational Netcasting.

Additional Project Resources
Press Releases

March 15, 2000
Markle Foundation Commits Resources of Nearly $1 Million to the Development Of Online Content and Services that Meet the Needs of Low-Income Communities

July 26, 1999
Markle Announces 5-Year, $100 Million Initiative Aimed At Using the Internet and Other New Media For Public Benefit

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Press Clippings

June 12, 2000
Gauging Attitudes About the Internet
New York Times

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Reports and Publications

July 1999
The Growing Digital Divide: Implications for an Open Research Agenda
Professors Donna L. Hoffman & Thomas P. Novak of Vanderbilt University
While the Internet provides enormous social and economic potential, there is growing concern about an emerging digital divide. Issues surrounding such a divide are only beginning to be researched in any systematic way. This paper both examines the divide, and suggests that a comprehensive research agenda is necessary to further such examination.

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February, 1999
Government Programs Involving Citizen Access to Internet Services
David S. Birdsell and Douglas Muzzio, Baruch College School of Public Affairs
The government's efforts to migrate services online raise questions about online access. In particular, it raises the prospect of a digitally driven "blue ribbon" clientele breezing through taxes, contract opportunities and environmental hazard databases while a paper bound proletariat waits in line. How seriously should we take such concerns, and what can be done about them? This report reviews existing government services, identifies problems with access, and suggests remedies, such as increased standardization and access through public kiosks.

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Picture of children at a bank of computers
Project Partners
The Children's Partnership

The Leadership Conference on Civil Rights

Educational Netcasting Foundation

The Benton Foundation
Reports and Publications
The Growing Digital Divide: Implications for an Open Research Agenda
Government Programs Involving Citizen Access to Internet Services
Related Projects
Contentbank.org

Educational Netcasting Foundation: Support for the Martin Luther King After School Program 2000 and 2001

One Economy Corporation

The Children's Partnership 2000 and 2001

Benton

Youth e-Vote

Leadership Conference on Civil Rights
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