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November 11, 1997
Leading Cyber Experts Call for Organized Academic
Movement to Study the Virtual World's Impact on Society
MIT/Markle Foundation Virtual Communities Panel Discussion Prompts
Experts to Initiate Multi-Disciplinary Research on How We Live Our Lives Online
Some of the world's leading experts on virtual communities and the Internet
say society must create formal, inter-disciplinary forms of research to better
examine the powerful impact the Internet is having on our boardrooms, classrooms,
courts and legislatures. The call to have more robust and dedicated courses of
study of life online at the world's top universities was the centerpiece of a
recent M.I.T./Markle Foundation panel, Virtual Communities: Questions, Theories
and Opportunities.
Panelists are now part of an effort to organize a worldwide conference at M.I.T.
intended to gather social scientists in fields ranging from Sociology and
Psychiatry to Architecture and the Humanities slated for the fall of 1998.
The panelists joined a multi-discipline group of top M.I.T. scholars, including
Sociologist Sherry Turkle and M.I.T. Artificial Intelligence Lab Scientist Roger
Hurwitz, in setting the agenda for the adoption of formal courses of study on how
cyberspace impacts society.
"Tens of millions of people are sitting in front of screens all day,
and that's influencing the way we think, the way we identify with ourselves and
the way we socialize," said panel participant and noted author Howard Rheingold.
A lot of decisions about how our children and grandchildren will be able to
communicate in the future are being made on the basis of remarkably little knowledge,
but the number of people doing research on the subject could fit in a small room.
"We need a much larger, better-funded sphere of research on the subject."
said Rheingold, whose pivotal book, The Virtual Community: Homesteading on the
Electronic Frontier, has been acclaimed for delving into how we behave differently
online and offline.
The panel also included lively discussion on how to safeguard the free and
open content control of the Internet in the future. Amy Bruckman, an M.I.T. PhD.
and Georgia Tech faculty member who has created virtual communities for children
and professionals, warned of the Disney Dilemma, or a growing domination of Internet
content by media and entertainment conglomerates.
She mentioned concerns raised in a recent meeting held with the creators of
Disney Online, a children's site open only to paid subscribers, in which she
clashed with Disney's philosophy about controls in the structure of its virtual
community. Their plans are in some ways, oxymoronic," said Bruckman. "The great
promise of the Net is the way people are contributing and how users are creating content.
But if you let people contribute content, it's not always going to be squeaky or
Disney-perfect. Will the polished, perfect content overwhelm the imperfectly created content?"
Bruckman also dismissed conventional wisdom alleging that participation in Virtual
Communities somehow leads to deviant behavior. As with anyone managing a gathering
of people, Bruckman said, you have to be prepared to manage the "one weirdo who can
do a lot of damage." Bruckman recommended strategy for manage troublesome
participants: lay the same ground rules you would if you were hosting a party
in a private home.
Panelist and UCLA scholar Marc Smith, who has launched an exhaustive study to
map traffic and behavior in the myriad of different UseNet discussion groups, said,
"We don't know how group dynamics or political power are developed yet in social
cyberspaces." Smith said that 1.2 million different people had posted to the
Usenet in the past ten days, and pointed out that the wide majority are participating
not during leisure time, but from the office during 11 a.m. to 2 p.m. "The Usenet
is distributed by a large, decentralized anarchy, and yet its still robust after 17
years," said Smith. "By examining the Usenet, in aggregate, over time, we'll
find behavior and patterns we'd never expect. For example, one of the most
popular cross posting patterns is between alt.fashion and alt.dieting."
University of Toronto sociologist Barry Wellman criticized most research on
cyberspace behavior as being filled with traveller's tales, or unscholarly antecdotes.
Nonetheless, Wellman believes that research that applies foundations of sociology to
the Internet will reveal some new social behaviors, such as the unforseen cyber side
effect of a Toronto suburb of "wired" homes he is studying. Homeowners who were
promised high-bandwidth access, video phones and other experimental technologies
have now begun to use the Internet connections provided in their homes to organize
a protest against the developer, who they claim has not delivered much of the
technical wizardry promised in the suburb's marketing material. "We have to understand
that people have online lives and offline lives," said Wellman. "These
people are using an online community to develop offline relationships. They're
building their own political organization and a new kind of civic community."
"We are just beginning to recognize the importance of cyberspace as a
field of study. Many essential questions about the nature of democratic life,
about interest groups and the establishment of new forms of community now confront
us," said David Thorburn, an organizer of the Media in Transition project and
a Professor of Literature and Director of the M.I.T. Communications Forum. This
emerging on-line culture is already a major presence in our society, and we
must begin to classify, describe and evaluate its impact Virtual Communities:
Questions, Theories, Opportunities is the latest panel discussion in the
18-month-long Media in Transition project, a collaboration of the M.I.T.
Communications Forum, the M.I.T. Media Studies Program and the Markle Foundation.
The primary goal of the project is to establish a conversation, across a wide
range of academic, professional and social disciplines, on the impact of new media
technology on society. Moreover, the project will examine the roles of political,
legal, social and cultural institutions in mediating and shaping technological
change. Both the Virtual Community panel and the project will aim to nourish a
sense of history by comparing older periods of media transition with our
contemporary experience of technological change and instability. The Media in
Transition project will consist of a program of seminars, forums, lecture series
and cyberspace activities that will be held at M.I.T. during 1997 and 1998. It
will conclude with a national conference in 1998.
The governing board of The Media In Transition project includes leading M.I.T.
faculty members, authors and experts William Mitchell, Dean of The School of
Architecture and Planning; Sherry R. Turkle, Professor of Sociology Program
in Science, Technology and Society; Peter Donaldson, the Ann Fetter Friedlaender
Professor of Humanities; Edward Barrett; Senior Lecturer Program in Writing and
Humanistic Study; Markle Foundation President and noted media studies visionary
Lloyd Morrisett, and conference co-organizer Henry Jenkins, Professor of
Literature and the Director of the Film and Media Studies Program at M.I.T.,
in addition to Thorburn and Hurwitz.
The Media In Transition project is funded by New York City-based Markle
Foundation. Founded in 1927, the John and Mary R. Markle Foundation, Inc.
was established "to promote the advancement and diffusion of knowledge
and the general good of mankind." The Markle Foundation has supported
some of the nation's most influential research on how media forms impact
society, including partnerships with PBS, CNN, the Children's Television
Workshop, and more. For more information, call (617) 253-0008, or visit the
Media In Transition Website, http://media-in-transition.mit.edu.
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