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Air Date: Fri, 07/07/2017 Skillful’s CEO Beth Cobert and Mary Snapp, corporate vice president, Microsoft Philanthropies joined the [email protected] radio show to discuss Skillful and the Markle and Microsoft partnership. Your browser does not support the audio element. Courtesy of [email protected] on Business Radio Powered by The Wharton School, Sirius XM Channel 111.
Panelists: Zoë Baird, CEO, The Markle Foundation Governor Matt Bevin, Kentucky Governor Dennis Daugaard, South Dakota Governor Mary Fallin, Oklahoma Governor John Hickenlooper, Colorado Judith Marks, CEO, Siemens USA Governor Gina Raimondo, Rhode Island The Workforce of Tomorrow In an age of unprecedented innovation across all industry sectors, our nation’s workforce must keep pace. The same innovation that is propelling our economies forward should be a hallmark of state job training systems. Governors are leading efforts to retool how they train their workforce to ensure a skilled pipeline of talent to industry and to set up citizens for successful lives. Governors and CEOs of companies leading industrial innovation will discuss how to create a skills-based training system that leaves no worker behind. Work-based learning, immersive technological experiences, hands-on training and apprenticeships are international standards that are inspiring state officials, business leaders, community colleges, postsecondary institutions and high schools to change their delivery models. Governors will hear those stories, share their own experience and strategize how to collectively leverage these ideas to build the workforce of tomorrow. Watch Panel Discussion on C-SPAN
Introductory Remarks: Dr. James Manyika, Director, McKinsey Global Institute Don Baer, CEO, Burson-Marsteller Panelists: Zoë Baird, CEO and President, Markle Foundation Mark Warner, United States Senator (D-VA) Thomas J. Wilson, Chairman and CEO, The Allstate Corporation Moderator:Thomas Friedman, Columnist, The New York Times Can We Still Make It In America? The promise of a better life now rings hollow to millions who find that hard work offers them no guarantee of making it in America. In this session the McKinsey Global Institute unveils research that traces what’s happened to the manufacturing sector and to incomes in recent decades and identifies the regions, industries, occupations, and demographic groups that took the biggest hit. In addition, two surveys cast a fresh spotlight on what business executives and the broader population believe about whether the U.S. can still manufacture and compete. Finally a panel explores how to forge new pathways to prosperity.
By Zoë Baird and Brad Smith Today we announced a three year partnership between The Markle Foundation and Microsoft Philanthropies. Microsoft is investing more than $25 million over three years in Markle and the expansion of its successful Skillful initiative, first across Colorado and then to other states. This is one of the single biggest philanthropic investments Microsoft Philanthropies has made, reflecting the importance of the work involved. The workforce is undergoing an upheaval unlike anything we’ve seen since coal and steam propelled machines to the forefront of industry in the 19th Century. Technological advancements, like cloud computing, computer automation, and artificial intelligence, are demanding new skills and making long-familiar occupations almost unrecognizable. Here in the United States, millions of Americans, whose skills were valuable just a few years ago, find themselves underemployed—or worse, out of work altogether. On the flip side, employers who are digitally transforming their own operations are unable to find enough skilled workers to effectively run their businesses. The Georgetown Center on Education and Workforce found that for workers whose highest level of educational attainment is a high school diploma, there are 7.3 million fewer jobs today than there were in 1989. Today, eight in ten middle-skill jobs—those that call for more than a high school diploma but less than a four-year college degree—require new skills and digital competencies ranging from productivity software to advanced networking skills to computer-controlled machinery. But for many, reskilling isn’t easy. Prohibitive costs, time constraints, or an unawareness of what skills are in demand presents a barrier that many simply can’t surmount. Markle’s Skillful initiative aims to use the very forces driving change – technology and data – to build an ecosystem of workers, employers, state and federal government, educators, community organizations, and workforce centers to help Americans adapt to the changing workplace. Skillful’s coaches and online services will help job seekers learn what skills are in demand and where to find training at any stage of their career. LinkedIn tools will help individuals meet these needs, and Skillful will align employers and educators so training programs teach the skills required to succeed in today’s digital economy. Our goal is to create a skills-based labor market model that can be replicated across the U.S.. Whether it’s young adults looking for their first break or experienced workers interested in adapting their existing skills to open jobs, any job seeker should have the ability to obtain the training they need for today’s growth jobs. With the right skills, job seekers can fill the millions of well-paying jobs available today in industries including financial services, IT, manufacturing, and health care. More than half of America’s employers say these jobs remain open because they can’t find enough workers with the digital skills necessary to fill them. Of course, there’s no easy fix. Our labor market is a complex, multi-layered, multi-stakeholder system and millions of Americans don’t have the information, tools, or skills needed to succeed in the digital economy. Reimagining it for the 21st century is an enormous undertaking. Over the course of the 19th century, our country evolved from an agrarian to an industrial society. We have faced and emerged successfully from big changes before. Now, it’s time we do it again. There is a growing coalition of organizations from all sectors working to solve this issue, and already we are seeing the impact of our partnerships in Colorado. If America’s leaders come together and take on the big challenge of preparing all Americans for the economic opportunities of tomorrow, we can unlock the true potential of our nation’s best asset: our skilled and talented workforce.  https://cew.georgetown.edu/cew-reports/americas-divided-recovery/  https://hbr.org/2014/08/employers-arent-just-whining-the-skills-gap-is-real
With $25.8 million grant, Microsoft Philanthropies joins forces with Markle to enable American workers to connect with businesses facing a shortage of skilled labor in an era marked by technology disruption. NEW YORK and REDMOND, Wash. — On Wednesday, the Markle Foundation and Microsoft Corp. announced a three-year partnership to expand Markle’s Skillful initiative, a data-driven approach to connecting American workers and businesses in a rapidly evolving labor market. While advances in technology have helped the economy overall, some American workers are being displaced. Jobs in growing sectors increasingly require new skills earned through a post-secondary degree, certificate or credentialing program. Particularly vulnerable are the nearly seven out of 10 Americans who have transferable skills, but not a four-year college degree. In response, Microsoft’s corporate giving arm Microsoft Philanthropies is making a significant investment to expand Skillful, which was launched in Colorado in 2016. Skillful brings together key players across the labor market — employers, state and federal governments, LinkedIn, educators, and workforce centers — to help American workers adapt to the changing workplace. Skillful’s coaches and online services enable job seekers to learn what skills are in demand, and access professional training at any stage of their career. At the same time, Skillful aligns employers and educators so that their training programs teach the skills required to succeed in today’s digital economy. Starting by expanding throughout Colorado and then moving to additional states, the partnership aims to create a skills-based labor market model that can be replicated across the U.S. to help millions of Americans overcome barriers to obtaining better-paying jobs. In addition to its $25.8 million investment, Microsoft Philanthropies brings to the partnership decades of experience in providing digital skills training for individuals, as well as learning tools for coaches, educators and employers. "Millions of Americans don’t have the information, tools or skills needed to succeed in the digital economy. Weurgently need to transform the labor market so everyone can compete with equal dignity for today’s jobs," saidZoë Baird, CEO and president of the Markle Foundation. "We are living in a time of economic change as sweeping as the Industrial Revolution, and this innovative partnership with Microsoft will help jobseekers and employers rise to this profound challenge." "There are 7.3 million fewer jobs in the United States today for people with a high school degree or less than there were in 1989.At the same time, 6 million jobs in our country go unfilled due in large part to a shortage of skilled workers. This mismatch is leaving workers on the sidelines and employers without the talent they need to run their operations," saidBrad Smith, president of Microsoft. "Skillful is building an entire ecosystem to close this gap, helping Americans find and train for better-paying jobs, while connecting employers with the talent they need to thrive in the digital economy." In Colorado, Skillful is already leveraging data and technology tools such as LinkedIn’s Training Finder to help workers find training and support to prepare them for growth jobs in their community. “Skillful has helped jobseekers in Colorado develop the skills they need to succeed in an increasingly tech-driven workplace and helped employers connect with these talented job seekers,” said Colorado Governor John Hickenlooper.“Microsoft’s investment will bring these benefits to even more workers and companies across the state. Together, we can provide opportunity for income growth and career satisfaction for every Coloradan. I look forward to seeing Skillful serve as a model for the rest of the country.” “Today, you can’t read, listen or watch the news without coming across a story about how technology is displacing jobs. And while there has been a lot of debate about whether or not skills gaps exist, the fact remains there were a record number of open jobs in the United States in April,” said LinkedIn Co-Founder and Vice President of Product Management Allen Blue. “That’s why the work Skillful is doing is so critical — it applies insights, technology and boots on the ground to help people learn the skills they need to qualify for jobs employers are having a hard time filling. Our work in Colorado is proof that while technology is displacing jobs, it’s also helping us upskill people and get them back to work.” To learn more about the benefits of a skills-based labor market in creating opportunities for millions of Americans, watch Microsoft’s and Markle’s joint video. About MarkleThe Markle Foundation works to realize the potential of information technology as a breakthrough tool for some of the nation’s most challenging problems. An operating foundation, Markle has worked in partnerships to create policy and technology architecture that has enabled improvements in healthcare, national security, and access to the Internet. Markle’s priority today is to provide Americans with access to good jobs and enable people to prepare for today’s rapidly changing digital economy, as articulated in its book America’s Moment. For more information, visit markle.org, Skillful.com and follow @MarkleFdn and @JoinSkillful on Twitter. About MicrosoftFounded in 1975, Microsoft (Nasdaq “MSFT” @microsoft) is the leading platform and productivity company for the mobile-first, cloud-first world, and its mission is to empower every person and every organization on the planet to achieve more. Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, [email protected] Markle Media Contact: Lisa MacSpadden or Chris Valens 212-713-7632 or [email protected]
By Zoë Baird and Brad Smith Today we announced a three year partnership between The Markle Foundation and Microsoft Philanthropies. Microsoft is investing more than $25 million over three years in Markle and the expansion of its successful Skillful initiative, first across Colorado and then to other states. This is one of the single biggest philanthropic investments Microsoft Philanthropies has made, reflecting the importance of the work involved. The workforce is undergoing an upheaval unlike anything we’ve seen since coal and steam propelled machines to the forefront of industry in the 19th Century. Technological advancements, like cloud computing, computer automation, and artificial intelligence, are demanding new skills and making long-familiar occupations almost unrecognizable. Here in the United States, millions of Americans, whose skills were valuable just a few years ago, find themselves underemployed—or worse, out of work altogether. On the flip side, employers who are digitally transforming their own operations are unable to find enough skilled workers to effectively run their businesses.
Aqua Hot Heating Systems is an advanced manufacturing company just north of Denver, Colorado that specializes in heating and cooling systems for RVs, commercial fleets, and school buses, as well as industrial and oilfield applications. Despite Aqua Hot’s success as a company with 36 employees, CEO Paul Harter recently found himself struggling to retain qualified production techs and welders, and recruit the skilled talent he needed to grow and meet the demands of Aqua Hot’s customers. The traditional methods of hiring weren’t working anymore. Paul connected with the Skillful team to learn more about skills-based employer practices as well as the tools and supports Skillful was offering to local Colorado employers. After several months of working with Skillful’s employer team, Aqua Hot has made significant changes to their hiring practices with really positive results. According to Paul, it has led the entire organization to change the way they think about the work and what makes a successful employee. Job openings that had previously seemed impossible to fill are now drawing a much greater number of qualified applicants. The new skills-based office culture is also helping to open up professional development pathways within Aqua Hot. Paul is optimistic that these growth opportunities will also contribute to higher retention. “A big change for us is how we think about skills in job descriptions,” Paul said. “Also, rather than focusing on titles or degrees on an applicant’s resume, I’m looking to see what soft skills and job-related skills they offer. The end result is that we not only have more applicants applying, but we have applicants who are better aligned with the job.” Visit Skillful.com
After high school, Ron Gallegos attended the University of Denver. But due to a financial set-back, he had to forgo formal education during his junior year in favor of full-time employment. He began working different jobs, first managing a local gas station, and eventually getting a job as an area manager for a facilities services company that handled maintenance projects for malls and department stores across Colorado. His work took him all over the state, seven days a week, but with two young kids at home, he knew he needed a change of pace. In order to grow professionally and to have the career he wanted, Ron needed new skills. He took a leap of faith and signed up for a PC technician (A+) certification course at Emily Griffith Technical College. Soon after classes began, Ron attended a job fair hosted by Skillful at Emily Griffith. There he met a Skillful representative and was immediately interested in everything Skillful had to offer. Skillful’s partnership with LinkedIn and the focus on skills-based hiring practices impressed him. After the job fair, Ron continued to stay in touch with the Skillful rep and soon attended several other Skillful events where he met local IT professionals and leading employers. Not only was Ron discovering what types of IT skills were most in demand, but he was also networking and learning how to land high-growth jobs. In Ron’s own words, “I’ve been able to continue to grow with Skillful and use it for so much, including career coaching and networking. It’s helped me widen my scope for potential employment opportunities.” Ron continued to work with Skillful representatives and coaches, who helped to update his resume, improve his LinkedIn profile, and set up informational interviews with employees at local IT companies. By the time Ron had completed his coursework at and received two IT certificates, he already had several job offers on the table. Yet Ron decided to take another leap of faith and open his own tech support business. He values the ability to work from home and be there for his two young children. And with the networking skills he had honed and relationships he had built over the past nine months, he was able to quickly build up an impressive clientele. Along with the flexibility to spend more time with his kids, Ron’s now making more money with his own business than he was before as an area manager, and he sees a clear career path ahead of him. “It’s all looking bright for me,” Ron stated recently. He credits Skillful and its support system for broadening his vision. He’s continuing to add skills to his resume, and considering bringing on additional staff to help grow his business. Ron is also giving back to the Skillful community, volunteering as a mentor for others interested in getting into the IT field. Visit Skillful.com
Panelists: Moderator: Christopher Cabaldon, Mayor of West Sacramento; Chair, USCM Jobs, Education and the Workforce Standing Committee Richard Berry, Mayor of Albuquerque Beth Cobert, CEO, Skillful, The Markle Foundation Jason Botel, Deputy Assistant Secretary and Acting Assistant Secretary for Elementary and Secondary Education, U.S. Department of Education Juan Garcia, Amazon's Global Leader for Career Advancement Automation, AI and the Future Workforce of America’s Cities: Solutions for Creating a Skills-Based Labor Market As robots, automation and artificial intelligence perform more tasks and there is massive disruption of jobs, experts say a wider array of education and skills-building programs will be created to meet new demands. Will well- trained and skilled workers be able to keep pace with the efficiency gains of artificial intelligence, machine learning and automation? The private sector, philanthropy and Mayors are rising to the challenge through investments in initiatives and approaches that rapidly train currently displaced workers and youth for emerging high wage, high growth jobs. Several policy and market-based solutions have been promoted to address the loss of employment and wages forecast by technologists and economists including: supporting the adoption of micro credentials and digital badges that enhance employers capacity to institute skills-based hiring practices to provide increased access to talent, aligning employers needs and educator curriculum through student internships and teacher externships so that instructors can teach in demand skills and young people are ready for entry level careers, and using data and technology platforms to facilitate displaced workers find training that can support them in the search for their next career.
The Hill Zoë BairdPresident Trump has started to lay out his principles for a $1 trillion makeover of America’s roads, bridges, waterways, electrical grid, and air traffic control system. His plan to modernize America’s infrastructure will require the administration and Congress to work together if it is to be enacted later this year. Whatever the contours of the bill, the plan will have to first overcome a significant problem that already plagues the U.S. economy: a severe lack of skilled workers necessary to turn job-creation goals into reality. As the White House works on its proposal, it should make skills training for infrastructure-related jobs a central part of the plan. As the president and Treasury Secretary Steve Mnuchin have rightly said, America’s low unemployment rate, currently at 4.3 percent, is a misleading snapshot. Research shows that 46 percent of Americans consider themselves underemployed. While the recent jobs report shows that 6.9 million people are out of work, millions more have reportedly dropped out of the workforce altogether. Yet, the problem isn’t a lack of jobs: a record-high 6 million jobs are going unfilled across America today in large part because employers say they cannot find workers with the skills they need to fill them. It’s a problem that is especially pronounced in the construction and infrastructure industry, which requires a high number of skilled workers in positions like heavy equipment operators and industrial electricians — many of which require new digital competencies, from laser-guided screeds used by concrete contractors to remote-controlled robots necessary for demolition work. The Bureau of Labor Statistics reported this month that there are 203,000 unfilled construction jobs in the U.S., while the National Association of Homebuilders has reported that the number of open construction positions jumped by 81 percent from 2014 to 2016. A 2016 Manpower Group report found that skilled trade jobs are the hardest jobs to fill in the U.S. for the seventh consecutive year, with 46 percent of U.S. employers surveyed struggling to fill such positions, a jump from 32 percent in 2015. Building the skills of our workforce is a core investment in the infrastructure of a successful economy, and will give many more Americans the tools and resources to connect to meaningful employment while delivering the promise of an infrastructure bill. That’s why it came as a surprise that the president’s first full budget submitted to Congress proposes cuts across job training programs, including 40 percent cuts to the Department of Labor’s Workforce Innovation & Opportunity grants, $5 million from the Department’s apprenticeship grants, and nearly 20 percent from the Department of Education’s Perkins Grants for career and technical education. At a moment when the president’s oft-stated job-creation plans — from renegotiating trade deals to re-shoring manufacturing jobs to restructuring the tax code — faces a longer road, skills training is the quickest path to putting Americans back to work. President Trump’s infrastructure initiative is an opportunity to seize this moment and transform our nation’s infrastructure and our nation’s workforce. To do this, the investments for physical infrastructure ought to include investment for specific training for infrastructure-related jobs. Repairs to bridges and roads can be coupled with surface transportation workforce development. Upgrades to the electrical system can be paired with training for digitally-enabled utility jobs like network administrators and wind turbine service administrators, many of which barely existed a decade ago. Modernizing the nation’s air-traffic control system as the president proposed, or in any other manner, could be paired with advanced training on the digital satellite-based tracking systems necessary to replace the outdated land-based training that controllers still use to guide flights into the U.S. today. This isn’t just the federal government’s responsibility; state governments, companies, educators, and local communities should work together to seize the opportunity to ensure our workforce is prepared to fill the newly created infrastructure jobs: starting with increased support for career and technical education, community colleges, and financial aid resources such as Pell Grants for job training programs like coding boot camps. We should use tax incentives to boost employee training and apprenticeship programs between employers and schools. And we should work to increase transparency in the outcomes of training programs, so Americans can make informed choices that lead to career success. Across America, there is a growing coalition of organizations from all sectors working to provide 21st century skills for 21st century jobs. From TechHire, a group that connects job seekers to employers in the tech sector; to the Hope Street Group, which leverages private sector tools to improve social systems like job training programs, opportunity is a team effort. At the Markle Foundation, we have seen the power of job training firsthand. For the past two years, we have worked in Colorado with local businesses, workers, educators, religious leaders, state legislators, and LinkedIn to enable those 21st century skills. Together, we are working to create a skills-based labor market that helps job seekers discover and train in the skills employers are looking for. Now is the time for politicians of both parties to come together and make skills-based training a central principle in our efforts to put America back to work. A century ago, the public and private sectors came together to create universal access to public education through the 12th grade to build the skills necessary to transform the American workforce for success in the Industrial Age. Today, we can establish a similar legacy for the Digital Age. Skills-based training is not all we need to do to fix the labor market; but it is a foundation upon which we can help every American find their place in the new economy. Baird is CEO and president of the Markle Foundation, which through its Skillful initiative is working to help Americans prepare for today’s rapidly changing jobs in the digital economy. She wrote the preface to and is coauthor of the book, America’s Moment: Creating Opportunity in the Connected Age.
Markle Foundation CEO and President Zoë Baird provided the keynote address at the Western Pathways Conference. Zoë discussed why everyone with a smartphone should be able to have a smart career and Markle’s work to help Americans succeed in the digital economy. Interactive Breakout: A New Way to Hire: A Hands-on Session on Skill-based Employment Practices hosted by Skillful Type: Panel Discussion Date: May 12, 2017 Time: 3:30 p.m. MT Venue: Denver, CO Panelists: Moderator: Andi Rugg, Executive Director, Skillful Colorado Jon Kinning, COO and EVP, RK Mechanical Adam Crowe, Business Services Manager, Larimer County Workforce Center Alexandra Peterson, Consultant, CareerWise Colorado View the Full Agenda
Linkedin Influencer Zoë Baird Americans are facing a workers’ paradox. Job openings are at near-record high levels1. There are 5.7 million jobs across the country right now that are unfilled2. At the same time, too many Americans are frustrated by a lack of economic opportunity. Better wages and career growth are still rarities. It’s clear that yesterday’s workforce strategies do not fit today’s economy. Everyone who has a smartphone should be able to have a smart career. A smart career requires skills that go beyond those needed in the past. While America’s transition to the digital economy has brought tremendous opportunity for some, it also has shattered traditional career paths for others. For the nearly seven out of ten Americans without a college degree, the effects of this transition are even more acute. Today, if your highest level of educational attainment is a high school diploma, there are 7.3 million fewer jobs than there were in 19893. Americans all across the country recognize that something isn’t working. In a telling poll released just before the election by the Pew Research Center in association with the Markle Foundation, 65 percent of respondents said good jobs are difficult to find where they live, and 63 percent said there is less job security now than 20 to 30 years ago4. For job-seekers, employers, and policymakers, this conundrum is more than a puzzle —it’s the most pressing economic question in recent memory. But, unlike other paradoxes, this one has a solution. It’s time for Congress and the administration to lead by rebuilding programs and incentives that can transform our labor market into one that values skills—not just traditional college degrees that are out of reach for most Americans. Almost half of today’s available jobs are still open due to a lack of skilled talent5. About half of all job openings through 2024 in the U.S. will be “middle-skill” positions6 that come with good wages7 and more potential for career growth. But many of them will demand new skills that were not required for jobs of the past. During a recent congressional hearing on job training programs at which I testified, lawmakers from both sides of the aisle spoke to how the lack of a college degree can skew the way an employer views a jobseeker — even if that candidate has the right skills for the job. As a society, we must fundamentally rethink the way we view middle-skill jobs by placing a higher value on them and the alternative training paths to prepare for them. The process for acquiring new job skills must be attainable for any American who wants them. What we need is a Smart Career Skills Campaign. Lawmakers and the administration can help ensure our workforce is prepared for this new economy by deploying financial aid resources, such as Pell Grants, for job training programs like coding boot camps and community college programs. Additionally, Congress should expand funding for apprenticeship programs, and give tax credits to businesses to make significant investments in employee training. Workforce training should also be included in any federal infrastructure spending plan so that any American who wants a job rebuilding our nation’s roads, bridges, and other vital networks can learn the necessary skills to get one. Even construction workers now need the skills to read digital records, construct 3D images, and sometimes even fly drones8. And when workers are no longer needed in construction jobs, they will need retraining programs to help them keep up with the ever-changing economy. Congress and the administration can also help provide workforce centers—which help put job-seekers on the path to career growth—with the technology tools they need to maximize their impact. And they should make government jobs data such as O*Net more robust so it is easier to identify in-demand skills. Getting more Americans onto meaningful career paths is why Markle and partners launched Skillful in Colorado last year. Skillful is integrating businesses, state government, non-profits, and educators to forge a new way of creating and accessing opportunity. Using data and technology tools, Skillful is providing transparency to help job seekers identify the skills they need for the jobs they want — and how they can get them. And it’s helping employers identify the skills they need for their business to grow, and helping educators learn which skills are in demand in their communities. Much as we did one hundred years ago to help Americans transition to the Industrial Age by inventing the high school, we need to create the systems today that support people in getting the skills needed to get good jobs in the digital economy. Then, and only then, can we solve the paradox and unlock the true potential of our nation’s best asset: our skilled and talented workforce. Zoë Baird CEO and President The Markle Foundation 1. http://www.cnbc.com/2017/03/16/jolts-for-january-2017-reported-by-the-bureau-of-labor-statistics.html 2. https://www.bls.gov/news.release/jolts.nr0.htm 3. https://cew.georgetown.edu/wp-content/uploads/Americas-Divided-Recovery-web.pdf 4. https://www.markle.org/sites/default/files/State-of-American-Jobs.pdf 5. See “United States” bar in the “Interactive Talent Shortage Explorer Tool” available at: http://www.manpowergroup.com/talent-shortage-explorer/#.WO0JeWnyt9M 6. http://www.nationalskillscoalition.org/resources/publications/2017-middle-skills-fact-sheets/file/United-States-MiddleSkills.pdf 7. http://burning-glass.com/wp-content/uploads/BRIDGE_THE_GAP_REBUILDING_AMERICAS_MIDDLE_SKILLS.pdf 8. https://www.whirlwindsteel.com/blog/bid/406699/5-ways-the-construction-industry-has-changed-in-20-years