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Skillful Senior Manager – Coaching and Worker Needs & Impact Initiatives

  • About Skillful and Markle

    Skillful, a non-profit initiative of the Markle Foundation, is dedicated to enabling all Americans – particularly those without a four-year college degree – to secure good jobs in a changing economy.  In partnership with Microsoft and others, Skillful is developing skills-based training and employment practices in collaboration with state governments, local employers, educators and workforce development organizations. Skillful and its partners are working to create a labor market in which skills are valued, and people can more easily access the information and education they need to keep pace with technology’s impact on work. Skillful currently operates in two states, Skillful Colorado and Skillful Indiana, bringing investment, training, tools and innovative methods to augment local workforce development efforts. It formed and facilitates the Skillful State Network, a collaboration among 26 state governors to accelerate the development and deployment of effective skills-based practices to transform their labor markets. Skillful has broad support from Microsoft, Markle, the states of Colorado and Indiana, Walmart, Lumina, Purdue University, Purdue Extension and others. For more information, visit, follow @Skillful on Twitter.

    The Markle Foundation works to realize the potential of technology to achieve breakthroughs in addressing some of the nation’s most pressing issues. Markle challenges itself and diverse partners to deploy their varied expertise to identify solutions and achieve systemic change. Today as advanced technology and automation change the very nature of work, Markle’s priority is advancing solutions towards a skills-based labor market that will enable Americans to transition to the opportunities of the digital economy. Markle’s workforce initiatives include Skillful; and the Rework America Task Force. They follow Markle’s success in creating the policy and technology architecture that has enabled improvements in healthcare, national security, and access to the Internet.  For more information, visit, follow  @MarkleFdnn and @ReworkAmerica on Twitter, and read our book, America's Moment.

    About Skillful’s Coaching Programs

    In recognition of the important role career coaches play in the lives of workers, Skillful’s Coaching Initiative works to equip career coaches from job centers, nonprofits, and other organizations with important skills and digital tools to complement the work they already do.

    To help Colorado and Indiana residents navigate the rapidly changing 21st century, digital economy, Skillful’s Coaching Initiative created two programs: the Skillful Governor’s Coaching Corps (SGCC) and the Skillful Coaching Community of Practice (SCCoP). The SGCC is an intensive skills and leadership development program that bring together exceptional career coaches from across the state to hone their leadership skills, leverage skills-based practices and technologies, and build a supportive cohort to serve the state’s workers. The Skillful Coaching Community of Practice is a virtual support network for coaches to build and share their skills through webinars and peer-led calls, share resources and content with peers, and discuss how to best serve job seekers. Coaches from across both Colorado and Indiana can connect to share their expertise and draw on the knowledge and resources of other coaches from other organizations.

    Job Summaries and Responsibilities: 

    The Senior Manager Coaching and Worker Needs & Impact Initiatives will lead the continued development, implementation, and scaling of Skillful’s Coaching Initiative including the Skillful Coaching Corps and Skillful Coaching Community of Practice. They will provide overall leadership to shape the evolution of these programs to increase their impact in raising coaches’ effectiveness in connecting workers to quality jobs and to enable them to be scaled cost-effectively. The Senior Manager will be accountable for developing strategic external partnerships with all stakeholders of the coaching workstream and ensuring that it is integrated with the overall Skillful program to drive the shift to a skills-based labor market. They will also be accountable for managing and advising on the adaptation and early implementation of their Initiatives as Skillful expands to new partners, states, regions, etc. The Senior Manager will also lead Skillful’s efforts on Worker Needs & Impact to understand how skills-based practices benefit diverse middle-skilled populations. This The Senior Manager will serve as the key expert and advisor on Coaching and Worker Needs to other Skillful Initiatives as they identify program and policy solutions to recommend to local, state, and national leaders. This position will engage with current and potential funders on behalf of the Initiatives, including foundations, corporations and individuals. 

    Required Competencies: 
    Strategic management: Formulate and implement plans to achieve the major objectives of the Initiative based on consideration of available resources and an assessment of the internal and external environments in which the Initiatives operate. Support strategy development and scalability for Skillful Colorado and Skillful Indiana across workstreams, in concert with Skillful’s Executive Director and larger team
    Partnership cultivation and management: Identify and steward partnerships in support of the Skillful mission, recognizing synergies between organizations and strategically cultivating relationships that support Skillful, especially those in the workforce space. Maintain relationships with senior leadership across a broad range of organizations, including employers, educators, coaching institutions, and government. Represent Skillful in defined venues by attending meetings, presenting papers or reports, and speaking for and representing the organization
    Understanding of workforce and policy landscape: Experience in the career services sector, public sector space (e.g., workforce development), human resources, and/or education
    Understanding of programs impacting coaching: knowledge of policies and programs that fund career counselors, navigators, case managers, and others that could fulfill coaching roles
    Collaborative team leadership: Able to lead and empower a collaborative and productive team and drive from strategy through implementation. Emanates a collaborative demeanor to build rapport and establish credibility. Lead highly talented, driven individuals, supervise work and provide structure. Direct and coordinate activities of team engaged in community development.
    Complex problem solving: Possesses excellent conceptual and analytical problem solving skills, with experience in tackling a range of strategic and operational issues including multi-state scalability
    Project management: track record of managing and delivering against complex scopes and under tight timelines. Possesses strong organizational skills, with ability to multitask and manage several work streams, partners and projects at once. Ability to measure, articulate and promote progress for and across Initiatives. Ability to develop evaluation strategies to ensure efficacy of programming/interventions
    Active learning: Positive attitude with an openness and willingness to learn. Demonstrates ability to receive and apply feedback and continues to improve
    Nimble and strategic in the face of change: Comfortable in a fluid, changing startup that is responsive to its own successes and failures. Capacity to deal with ambiguity and drive towards concrete solutions
    Preferred Competencies: 
    Career/academic advisement: Demonstrated knowledge of principles, methods, and procedures for career counseling and guidance in a public workforce system, nonprofit, community college, or high school
    Passion for the Skillful mission and values: Displays an intellectual curiosity and passion for the missions at hand. Demonstrated ability to thrive and lead in a small, analytically rigorous organization that values direct, honest, and respectful transfer of ideas
    Multisector experience: History of work across multiple sectors to gain buy-in and move initiatives forward (-e.g., nonprofits, state agencies, educational providers). Ability to use knowledge of programs that impact coaching to align state resources toward common coaching goals
    Entrepreneurial mindset: Possesses a natural instinct to seek out the next challenge. Operates with a clear sense of purpose, comfortable with ambiguity and change
    Systems change: Demonstrated success working with leaders to influence individual, group and ecosystem change
    Job Details: 
    Denver, CO
    Senior Manager, Coaching and Worker Needs & Impact Initiatives
    Reports to: 
    Executive Director, Skillful CO
    Salary & Benefits: 
    Ability to travel within Colorado and willingness to travel out of state; Upto 30%
    Please submit cover letter and resume to [email protected] by end of day Sep 30.
    Markle is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants receive consideration for employment without regard to race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, physical or mental ability, veteran status, military obligations and marital status.

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